Midwest Auto Sweepstakes – Shipping & Return Policy

(Merchandise Only)

This Shipping & Returns Policy applies to physical merchandise purchases only and does not apply to sweepstakes entries, prizes, vehicles, or cash alternatives.

Shipping Policy

All merchandise sold through Midwest Auto Sweepstakes is produced and fulfilled by a third-party print-on-demand fulfillment partner.

• Orders are custom-made upon purchase.

• Orders ship from the fulfillment center closest to the customer’s location.

• Shipping times vary based on product type, fulfillment location, destination, and carrier.

• Estimated delivery times are shown at checkout.

Tracking Information

• Once an order ships, tracking information is automatically emailed to the customer using the email address provided at checkout.

• Please allow 24–48 hours after shipment for tracking updates to appear.

• Midwest Auto Sweepstakes is not responsible for carrier delays, customs delays, weather disruptions, or other circumstances beyond our control.

Incorrect Shipping Address

• Customers are responsible for entering a complete and accurate shipping address.

• Orders cannot be rerouted once shipped.

• If an order is returned due to an incorrect or incomplete address, the customer is responsible for reshipping costs.

Returns & Exchanges

Because all items are custom-made, returns are handled based on the reason for the return.

Quality or Fulfillment Issues

If your item arrives damaged, defective, or misprinted:

• Contact Midwest Auto Sweepstakes within 30 days of receiving the item.

• Clear photos showing the entire product and the issue are required.

• If approved, a free replacement or refund will be issued.

• No return is required for approved quality issues.

Customer Change of Mind

If the return is due to:

• Wrong size

• Wrong item selected

• Buyer’s remorse or no longer wanted

Returns or exchanges are not guaranteed and are handled at the customer’s expense. Midwest Auto Sweepstakes may choose, at its discretion, to reship a replacement at the customer’s cost.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or reshipped:

• Face masks

• Underwear

• Swimwear

• Baby bodysuits

• Any opened or worn hygiene-sensitive items

Lost or Damaged Packages

Lost in Transit

• Orders considered lost must be reported within 30 days of the estimated delivery date.

• If the carrier confirms the package was lost, a replacement may be issued at no cost.

Damaged in Mail

• Submit a report within 30 days of delivery.

• Photos are required to assess the claim.

• If approved, we cover reprinting and shipping.

Delivered but Not Received

If tracking shows “Delivered” but the package cannot be located:

• Midwest Auto Sweepstakes cannot offer free reshipping or refunds.

• Customers should check:

  • Around their property

  • With neighbors or household members

  • With the last-mile carrier

• A replacement order may be placed at the customer’s expense.

Return Address (Authorization Required)

Do not send returns without contacting us first.

If a return is authorized, format the return label as:

Midwest Auto Sweepstakes – Returns
[Return Address Provided Upon Approval]

Default Return Addresses

United States & Mexico
217 Wrangler Drive
Coppell, TX 75019

Canada
Unit 3, 3500 Laird Rd
Mississauga, ON L5L 5Y4

Latvia
Lidostas parks, Marupe
Marupes nov., LV-2167

Spain
Travessía Prat de la Riba, 91–95
08849 Sant Climent de Llobregat, Barcelona

United Kingdom
Antar 2 Headway Road
Wolverhampton, West Midlands, WV10 6PZ

Australia

• Apparel: 40 Tanimbla Street, Kedron, QLD 4031

• Non-apparel (except phone cases): 338 Albert St, Brunswick VIC 3056

• Phone cases: 6 Axis Crescent, Dandenong South VIC 3175

Japan
Komiyaji 817-3, Shinwamachi
Amakusa, Kumamoto 863-0101

Brazil
Rodovia Santos Dumont, 4791
Armazém 111, Galpão 02
Duque de Caxias – RJ, CEP 25251-460

⚠️ Important: These addresses are for product returns only.
Do not use them for legal notices, letters, or general correspondence.

• Submit claims for defective, damaged, or lost items within 30 days of delivery or estimated delivery.